1. No Refunds: All sales are final. We do not offer refunds once a purchase is made.
  2. Replacements: Replacements are available under the following conditions:
  3. Eligibility: To be eligible for a replacement, the product must be returned in its original condition without any damage or alteration.
  4. Shipping Costs: Customers are responsible for all shipping charges associated with the return and replacement process.
  5. Damaged Returns: If the returned product is found to be damaged or altered by the customer, no replacement will be provided.
  6. Damaged in Transit: We use leakproof bottles and high-quality packaging materials to ensure that our products are well-protected during transit. Due to our secure packaging standards, the chances of leakage or damage are extremely low. However, if you receive a damaged product, please reach out to our complaint portal with proof of damage, including photos and videos of the parcel and its packaging, within 24 hours of receiving the package. Upon verification, we will assess the situation and provide an appropriate resolution.