Terms and Conditions
Last Updated: April 15, 2026
Welcome to Vrindavan Mahak (www.vrindavanmahak.com). By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.
1. General Use and Product Intent
All products available through Vrindavan Mahak are curated and intended strictly for Spiritual Use only. By accessing this website, you agree to use our products for their designated purpose. Any unauthorized commercial reselling or distribution of our products without prior written consent from Vrindavan Mahak is strictly prohibited and may lead to legal action.
2. Pricing and Availability
We strive to provide accurate information; however, prices and product availability are subject to change without prior notice. Vrindavan Mahak reserves the right to modify or discontinue any product at any time. We shall not be liable to you or any third party for any price modifications or service suspensions.
3. Order Confirmation and Acceptance
The receipt of an order confirmation email does not signify our final acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to stock unavailability, errors in pricing, or delivery restrictions. In the event that we cancel an order after payment has been processed, the full order amount will be transferred back to your bank account after our customer support team contacts you to verify the details.
4. Strict No-Refund and No-Replacement Policy
For further details, please review our official Return & Refund Policy.
5. Shipping and Delivery Liability
The logistics of delivering sacred products require mutual cooperation. By purchasing from us, you agree to the following delivery terms:
- Arrival Time: Parcels may be delivered during any working hours and on any working day. The customer is solely responsible for being available to receive the parcel.
- Courier Communication: If the delivery personnel attempts to contact you and the calls are not received, the customer is liable for any resulting "Return to Origin" (RTO). In such cases, the customer must pay the actual delivery charges for re-shipment.
- Non-Liability for Returns: If a parcel returns to us due to the customer's failure to receive it, Vrindavan Mahak is not liable for any loss or damage.
- Address Accuracy: Providing the correct address and PIN code is the customer's responsibility. We are not liable for non-delivery or loss if the information provided is incorrect.
For more information, please visit our Shipping Policy Page.
6. Limitation of Liability
Vrindavan Mahak shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We strongly urge customers to take all necessary safety precautions as mentioned on the product packaging. Your safety and spiritual well-being are important; please handle all items with appropriate care.
7. Privacy and Governance
Your personal data is handled with the utmost respect and security. Detailed information on how we collect and use your data can be found on our Privacy Policy page. These terms shall be governed by the laws of the jurisdiction in which Vrindavan Mahak operates.